Shipping Policy
Where Can We Ship?
Country | Days in Transit | Country | Days in Transit | ||
| Andorra | 2 – 3 | Liechtenstein | 3 – 4 | ||
| Austria | 2 – 3 | Lithuania | 10 – 12 | ||
| Belgium | 2 – 3 | Luxembourg | 2 – 3 | ||
| Bulgaria | 7 – 9 | Macedonia | 7 – 9 | ||
| Croatia | 7 – 9 | Malta | 5 – 7 | ||
| Czech Republic | 5 – 6 | Monaco | 2 – 3 | ||
Denmark | 2 – 3 | Norway | 3 – 4 | ||
| Estonia | 10 – 12 | Poland | 5 – 6 | ||
| Finland | 2 – 3 | Portugal | 4 – 5 | ||
| France | 2 – 3 | Romania | 7 – 9 | ||
| Germany | 2 – 3 | Serbia | 7 – 9 | ||
| Greece | 5 – 7 | Slovenia | 7 – 9 | ||
| Hungary | 6 – 7 | Slovakia | 7 – 9 | ||
| Iceland | 4 – 5 | Spain | 3 – 4 | ||
| Ireland | 2 – 3 | Sweden | 2 – 3 | ||
| Italy | 3 – 4 | Switzerland | 2 -3 | ||
| Latvia | 10 – 12 | Turkey | 8 – 10 |
Our shipping policy is to give the top priority is to ensure that your package arrives on time. The fact that we’ve figured out how to quickly and easily deliver our products is what gives us our power.
NB: No signature required for any of our deliveries for the safety of our customers.
Do you ship to my country?
Not all products can be shipped to all countries, some products have shipping restrictions. You can find these restrictions in the product’s additional information. Be aware that it is the customer’s responsibility to order only those products that are legal in their country. Psychonautics Plug is not aware of the legal status of our products in other countries. For more information, we would like to direct you to the website of your government.
Your Shipping Address
- Make sure that the shipping address you provide is a residential or a company address.
- Do not use a PO-box, Post-office or packstations as a shipping address. These addresses cannot be delivered to.
Please double-check your shipping address when you make an order!
- Ensure you provide a full name, street name, house number, zip/postal code, city and country. (for addresses without postal codes, use 0000)
- For delivery outside the Netherlands, it is recommended to include your phone number in the checkout form under your address details so the delivery company can contact you if needed.
- When the order is shipped, the address can not be changed!
- When you make an error in the shipping address, contact us as soon as you can to change it. After the order has been shipped, we cannot make changes. Your order will be returned to us, and we can send it again after you pay the new costs for shipping it again.
When will I receive my order?
- When we receive your payment, you will receive a status update by email, and your order will be processed.
- Your order will be shipped the same or the next business day. If the products you ordered are in stock
- After the order is handed to the shipping company, you will receive another email with a tracking code.
- The provided tracking code will inform you about the estimated date of delivery of the package at your address or pickup location (in case you have selected UPS Access Point as the shipping method)
Discrete packaging
There is no indication on the outside of the parcel what the contents is. The packages do not contain invoices, packaging lists or instructions. These are only available in digital format. A copy can be requested at any time.
Note: When shipping outside of the EU, we are obliged to put an invoice on the outside of the parcel. Prices are ex VAT / TAX. Customers outside the EU might be charged additional import rights and TAX upon delivery.
All orders are sealed with a double vacuum seal and shipped in a stealth package, making them imperceptible to canine (dog) or electronic sniffer technology. Effective and undetectable at all levels, this procedure is highly recommended. – Even the ION scanner cannot detect our products, which are professionally wrapped in an oily plastic with no smell or x-ray penetration. Next, put them into one of the following containers: PlayStation, XBox, etc. boxes, so buyers get the same feeling as if they’ve just received a new game.. –The option of diplomacy is sealed. Customized packages (diplomatic-sealed) can also be sent, which avoid customs checks entirely. Small packages of bud will be sold to avoid crushing. Shipping hash and amber glass in a flat envelope via priority mail is an option for many concentrates.
When you order from us, you can rest assured that your package will arrive in perfect condition after it has passed through the security checks of your country of residence.
Types of information we collect
Our top priority is keeping everyone safe. When an order is completed, we securely delete any customer information that is necessary for ssl encrypted processing.
Use of shipping Information
All orders come tracking. When an order is shipped, a tracking number is immediately provided. We also send an email to inform you that your package has been processed.
Contact information
Contact our customer support 24/7, on issues concerning your order.